Frequently asked questions

How do I set up a fundraising page?

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Select one of the following buttons to take you to instructions on how to set up a fundraising page:


In memory

Organise an event

Where does the fundraising money go? 

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You can choose which part of Royal Rehab your donations can go towards. Each unit has their own fundraising funds which are allocated to clients in that area of Royal Rehab.

As we are made aware of someone who is in need of further support, applications are made to the foundation and grants are made to those in order of those most in need. Please check out the Royal Rehab Foundation Grants to understand more about this process.

Royal Rehab does not fund equipment or salaries—simply supporting those most in need through grants of equipment, services or experiences.

Can I use the Royal Rehab logo?

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Because Royal Rehab is our brand, we need to see all versions of our logo in use before we approve anything. Please contact us to discuss Royal Rehab logo use.

What is an authority to fundraise?

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An authority to fundraise is where Royal Rehab authorises someone to fundraising on behalf of Royal Rehab. This is a legal requirement and is completed as part of the online fundraising process within the Funraisin’ platform. For someone wanting to fundraise ‘offline’ then an application needs to be made via the contact form.

An authority is made for a specific period of time and for specific reasons.

An authority to fundraise letter can be provided that will show proof that your fundraising activity is authorised by Royal Rehab.

How do I pay in offline donations?

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Any direct donations can be paid into our Commonwealth Bank account:

Royal Rehab Foundation
BSB 062 245
Account 1025 4521

Please use your name as a reference identifier and email us with details of your deposit.             

A cheque can also be posted to:

Royal Rehab Foundation
Suite 10.01
52 Alfred Street
Milsons Point   NSW   2061

What support can Royal Rehab provide me?

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Royal Rehab is happy to support your event with guidance and tips based on previous events.

We can provide you with materials for emails, social media.

We can provide content to share with your donors to share the reasons that you are choosing to fundraise. 

Please get in touch with us and ask us for what you might need and our team will be happy to help.

How do my donors get their tax receipts?

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When a donor makes a donation on the Funraisin platform, they are automatically emailed a tax deductible donation receipt.

If a donor makes an offline donation (via cheque or direct deposit) then the Royal Rehab Foundation will email a receipt directly (or send via post if requested).

What does Royal Rehab do?

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Since 1899, our not-for-profit organisation has been empowering people to achieve as much independence and quality of life as possible.

Our multidisciplinary teams of skilled healthcare professionals are experts in their fields. A commitment to clinical excellence, education and research, and personalised care underpins everything we do.

Highly regarded for our specialist rehabilitation in brain injury and spinal cord injury, Royal Rehab is renowned for disability support and accommodation, support services, supported accommodation (SIL and SDA), respite services and short-term stays, in home disability care, community disability services, our private hospital, adaptive sport, rec and leisure program, sexuality service, driver assessment and training service and clinical therapies delivering holistic quality care across Sydney.

In our private hospitals we specialise in reconditioning, neurological rehabilitation, orthopaedic rehabilitation, treatment for Parkinson’s Disease, MS Management and stroke recovery.

Our multidisciplinary teams deliver the best combination of therapies to achieve patients' goals including:

  • hydrotherapy
  • physiotherapy
  • exercise physiology
  • PD Warrior®
  • occupational therapy
  • speech pathology
  • dietetics

Royal Rehab is an approved NDIS service provider. 

How do I know you are an official charity?

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Royal Rehab has been operating as a not-for-profit organisation since 1899. Our founder, Susan Shardt was a philanthropic leader of her time. Royal Rehab has carried on providing services to those in need across Australia since that time and has remained as a non-profit making organisation and a registered charity.

As part of our organisation legal requirements we are registered with the ACNC (Australian Charities and Not-for-profits Commission).

Royal Rehab is a Public Benevolent Institution.

Royal Rehab has been endorsed as a Deductible Gift Recipient (DGR) from 1 Jul 2000. It is covered by Item 1 of the table in section 30-15 of the Income Tax Assessment Act 1997.